Contact us
We reply by email, usually within one business day.
Email directly
Support: support@contractscanner.app
Privacy & data requests: privacy@contractscanner.app
Before you write
- FAQ — answers to the most common questions
- Refund policy — all sales final; failed reports return the credit
- Your account — check your credits or sign in
What we can and cannot help with
We can help with payments, credits, sign-in problems, broken or cut-off reports, data deletion requests and questions about how the service works. We are a software company, not a law firm, so we cannot interpret your contract, tell you whether a clause is enforceable where you live, or give legal advice by email — for that, please consult a licensed lawyer in your area.
Security researchers
If you have found a vulnerability, email privacy@contractscanner.app. We will acknowledge within two business days and keep you informed while we fix it.